Mt. Lehman Credit Union Blog

At this point everything is working with our banking system. A few staff members have been at the credit union all night with the conversion of our switch and operating system. At this point we see no problems and will continue testing and monitoring throughout the day.

If you do have any problems with your MemberCard transactions or anything else please call the branch. We’ll be there all day.

Goodnight Dawn. Goodnight Rob.

This is probably the best video to offer as an explanation.

This is done by Commonwealth Credit Union in Alberta. The social media program was devised by Currency Marketing out of Chilliwack.

We are changing switch service providers and replacing our ATM. Switch services provide the communication between the point of use of your MemberCard and the banking system. This change is due to the MemberCard issues experienced since October 2006. Working with this new switch service provider will provide us with an opportunity to develop and enhance current and future products and services. We feel this provider has the ability to be adaptable and flexible in order to accommodate our unique circumstances and workflow.

All MemberCard activity will be unavailable from 2:00 a.m. to 6:00 a.m. Monday January 28, 2008. Your MemberCard will not work during this time. Please make alternate arrangements.

The ATM at the branch will be unavailable on Monday January 28, 2008 for approximately 48 hours. A new one is being installed. If a deposit is required during this time, you may place it in the Night Deposit which is located to the left of the ATM and a staff member will process your deposit the next business day.

If you would like to be notified by text message or email when services are restored, please contact the branch to be added to the notification list. If you currently subscribe to our MemberNote product, you will be notified via your MemberNote address. Your address can be updated or changed at any time through MemberDirect (internet banking). We will be updating this blog throughout the day.

We are sorry for any inconvenience these changes may cause. Should you have any questions, please feel free to contact the branch at 604.856.7761.